Q. How do I get started after purchasing?

After your purchase is confirmed, you’ll receive an email with your login details or license key. If you don’t see it within a few minutes, please check your spam folder before contacting us.

Q. What payment methods do you accept?

We accept payment via Card, Bank Transfer, bKash, and Nagad.

Q. Can I get a refund?

Refunds are available under certain conditions — please see our Refund Policy for eligibility, timelines, and how to request one.

Q. I found a bug — how do I report it?

Email us with a short description of the issue, the steps to reproduce it, and a screenshot if possible. This helps us fix it faster.

Q. How long does support usually take to respond?

We aim to respond to all support emails within 24–48 hours on business days.